Privacy Policy

This Privacy Policy governs the manner in which personal information is collected, used, maintained, and disclosed by the Metro PCS Bill Pay website at mpcspay.

This Privacy Policy applies to the website and all products and services offered by Metro PCS Bill Pay.

  1. Information Collection: We may collect personal information from users in various ways, including when users visit our website, register on the site, place an order, fill out a form, or interact with other features or services we make available. The personal information that may be collected includes, but is not limited to, name, email address, mailing address, phone number, and payment details.
  2. Information Usage: We may use the personal information collected from users for the following purposes:
  • To improve customer service: Information provided helps us respond to customer service requests and support needs more effectively.
  • To personalize user experience: We may use the information to understand how our users as a group use the services and resources provided on our website.
  • To process transactions: We may use the information to process payments and deliver the requested products or services.
  • To send periodic emails: We may use the email address provided to send information and updates pertaining to the user’s order. It may also be used to respond to inquiries, questions, and/or other requests.
  1. Information Protection: We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information and data stored on our website.
  2. Information Sharing: We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
  3. Third-Party Websites: Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these third-party websites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website’s own terms and policies.
  4. Compliance with Laws: We will disclose personal information if required by law or when we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or the safety of others, investigate fraud, or respond to a government request.
  5. Changes to this Privacy Policy: We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
  6. Your Acceptance of these Terms: By using this website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.